Invoices, one-off invoices and alerts

Filter

Use the tabs All, One-off, Subscriptions, Open and Alerts.

Create a one-off invoice

For charges outside the subscription (onboarding, a custom plan, an extra service).

1. Click + One-off invoice.
2. Type the customer’s name or email and pick them from the list.
3. Fill in the Description (shown on the invoice), the Amount and the currency. The currency defaults to the one on their subscription, because Stripe doesn’t mix currencies for the same customer.
4. Set Days to pay and keep Email the invoice now checked.
5. Click Create invoice.

After it’s created

• Stripe emails the invoice with the payment link. The customer also sees it under Subscription → Invoices.
• Open invoices can be resent (Resend) or voided (Void). A voided invoice can no longer be paid.

Refunds, disputes and fraud

Refund, Dispute and Fraud warning arrive automatically and show up on the Alerts tab, with a red counter in the menu. Respond to disputes and issue refunds in the Stripe dashboard (Payments → Disputes).

See also

• Plans and prices
• Users, access and quota