Skip to content
Meus Bordados
See all help topics

Administration

System errors

The System errors item in the administration menu opens the app’s error log. Next to it, a number shows how many errors happened in the last 24 hours.

This page is for the Meus Bordados administration team. Customers don’t see these screens.

What gets recorded

  • Errors and pages that failed, system warnings (including Stripe alerts), failed tasks and slow queries.
  • Passwords, keys and cookies are masked (****).
  • Records older than 7 days are deleted automatically.

Find a customer’s errors

  1. In Users, find the account number (ID).
  2. In System errors, filter by the tag usuario:ID.

Tips

  • When a customer reports a problem, ask for the approximate time: it makes the record easier to find.

See also

Chat with us