Frequently asked questions
Straight answers about Meus Bordados: computers, embroidery machines, file formats, billing and cancellation.
Do I need to install anything?
No. Meus Bordados runs in your computer’s browser (Chrome, Edge, Firefox or Safari). Log in with your email and password from anywhere; your files are saved to your account.
Is there embroidery software for Mac?
Yes. Because Meus Bordados runs in the browser, it works the same on Mac, Windows and Linux, with no emulator and nothing to install. It’s a good option if you have a Mac and can’t find compatible embroidery software.
Will it work with my embroidery machine?
The software exports DST, PES and JEF. Those are the formats read by Brother and Baby Lock (PES), Janome and Elna (JEF), and Tajima, Barudan and most commercial machines (DST). If your machine reads one of them, it works.
How do I convert PES to DST?
Open the editor, import the PES file and download it again as DST (the same goes for JEF). The software reads the stitches in the file, so the design isn’t re-digitized. Before downloading you can change colors, resize it and add a name.
Do I need a credit card to try it?
No. Create your account and use everything for 7 days. You only enter a card if you want to continue.
How much does it cost?
There are monthly, quarterly and yearly plans, all with the same features; longer plans cost less per month. Current prices, in US dollars or Brazilian reais, are on the pricing page.
Can I cancel anytime?
Yes. Cancel right from your dashboard, no phone call needed, and keep access until the end of the period you already paid for.
How do I pay?
By card, with secure payments processed by Stripe, one of the world’s largest payment platforms. Meus Bordados never stores your card details.
Can I use the fonts on my computer?
Yes. Besides the font library, you can load TTF and OTF files or use the fonts installed on your computer (in Chrome and Edge).
Can I open the embroidery files I already have?
Yes. Import DST, PES and JEF files to adjust them, add a name, change colors or convert them to another format.
Can I turn an image or logo into embroidery?
Yes. Upload the image and instant digitizing creates the stitch areas: logo mode for few-color logos and illustration mode for artwork with more colors and lines. For a photo, first use Prepare with AI, which turns it into an illustration. The result stays editable right in the editor.
How does the Meus Bordados AI work?
In the editor, right-click the image and choose Prepare with AI. Say whether it is a photo or a logo and, if you like, write instructions (for example, "remove the background" or "at most 5 colors"). The AI returns a flat-color illustration that you turn into embroidery with instant digitizing. Each generated image uses 1 credit, bought in packs in your dashboard; if the AI fails, the credit comes back.
Is it good for beginners?
Yes. Stitch settings come tuned for lettering, the 3D preview shows the result before you stitch, and the flow is simple: type, pick a font, check and download.
Does it work on a phone or tablet?
The editor is built for a computer, with a mouse and a larger screen. The dashboard opens on a phone so you can check orders, but we recommend a computer for creating designs.
Does it help me run my business too?
Yes. Keep a customer list, track orders on a board from quote to delivery, manage bills and receivables, and see a financial dashboard with what came in and what’s still owed.
What is the best online embroidery software?
It depends on your work. If most of your orders are names, phrases and ready-made designs and you want to skip installing anything, Meus Bordados was built for exactly that: satin-stitch lettering, a design library in multiple sizes, 3D preview and shop management in one subscription. The best way to know is to try it with your own orders during the free trial.
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