Plans and payment

Every plan has the same features; what changes is the length and the price per month. Payment happens on Stripe’s secure page.

Under Account in the menu, click Subscription.
Under Choose your plan, pick the currency: USD (US dollars) or BRL (Brazilian reais).
Click Subscribe on the plan you want. You’ll go to Stripe’s payment page.
Choose the payment method, fill in the details and confirm. If you have a discount coupon, enter it on that page.
When you’re done, you return to Meus Bordados and see Payment received! Your subscription is active.

Payment methods

Credit card and the other methods Stripe offers in your country. Meus Bordados never sees or stores your card details.

Heads up: With methods that take time to clear (such as Pix or boleto in Brazil), access is unlocked once the payment clears.

Currency

If you use the dashboard in English or Spanish, prices are shown in US dollars; in Portuguese, in reais. You can switch the currency before subscribing. Renewals are charged in the same currency and at the plan’s interval.

During the free trial

You can subscribe at any time during the trial. If you don’t, when the trial ends the work pages are locked until you choose a plan. Subscription and My account stay available.

Common problems

It says "Billing has not been set up yet".

The plan isn’t available in the chosen currency. Switch the currency or contact support.

I paid, but the dashboard is still locked.

If you used a method that takes time to clear, wait for it. If you paid by card, reload the Subscription page after a few minutes. If it persists, contact support with your account email.

My card was declined.

Check the details and your limit, or use another card. Declines are decided by your bank; Stripe shows the reason on the payment page.