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Meus Bordados
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Subscription and billing

Card, invoices, cancel and resume

Everything about your subscription is in Subscription: the current plan, the next charge, invoices and the buttons to manage payment or cancel.

Change your card or plan, or see receipts

  1. In Subscription, in the Current plan box, click Manage payment and invoices.
  2. You’ll go to Stripe’s secure portal. There you can update your payment method, see and download invoices and, when available, switch plans.
  3. When you’re done, return to Meus Bordados with the portal’s link.

Cancel

  1. In Subscription, click Cancel subscription and confirm.
  2. You keep access until the end of the period you’ve already paid for. The date appears on screen.

There are no fees or minimum terms. Your files stay saved in your account.

Undo a cancellation

Until the paid period ends, you’ll see a Keep subscription button. Click it and the subscription continues as normal, with no new sign-up.

Invoices

  • The Invoices box lists recent charges: date, description, amount and status (Paid, Open, Voided, Unpaid).
  • View invoice opens the receipt; on an open invoice, the button is Pay.
  • If there’s an open invoice, a notice at the top has a Pay now button.
  • One-off charges (outside the subscription) also show up here and arrive by email.

Common problems

It says "We couldn’t charge your subscription".

The renewal payment failed. Click Update payment, change the card in the portal and Stripe tries again. You keep access for a while in the meantime.

I cancelled by mistake.

Click Keep subscription before the period ends.

The portal won’t open.

It says "We couldn’t open the billing portal right now". Wait a moment and try again; if it persists, contact support.

See also

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