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Getting started
Sign in and reset your password
The dashboard lives at app.meusbordados.com.br. You sign in with the email and password from sign-up, from any computer.
Sign in
- On the website, click Log in.
- Enter your Email and Password.
- Keep Remember me checked if the computer is yours only, so you don’t have to type the password every time.
- Click Sign in.
Forgot password
- On the sign-in screen, click Forgot password.
- Enter your account email and click Send link.
- Open the email you received and click the reset link.
- Choose a New password, repeat it in Confirm the new password and click Reset password.
Tip: The email may land in spam or promotions. Search for "Meus Bordados".
Sign out
At the bottom of the side menu, click Sign out. Always do this on a shared computer.
Common problems
It says "These credentials do not match our records".
The email or password doesn’t match your sign-up. Check for extra spaces in the email and make sure Caps Lock is off. If you don’t remember, use Forgot password.
The reset email didn’t arrive.
Wait a few minutes and check spam. Make sure you typed the same email you signed up with. If it still doesn’t arrive, message support on WhatsApp.
I signed in and landed on the Subscription page.
Your trial or subscription has ended. Choose a plan to unlock the dashboard again. See Plans and payment.